Privacy Policy

 

Privacy Policy

Effective Date: 01/12/2024

Your privacy is important to us. This Privacy Policy explains how we collect, use, and disclose information when you visit and interact with [Your Website Name], accessible at [Your Website URL].

1. Information We Collect

We collect both personal and non-personal information in the following ways:

Personal Information:
When you visit our website, register for an account, sign up for newsletters, or contact us, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (if applicable)

Non-Personal Information:
We also collect non-personal information that may include:

  • IP address
  • Browser type and version
  • Device information
  • Location data
  • Pages visited and interaction on the website

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services and website functionality
  • Process payments and fulfill orders (if applicable)
  • Send you promotional emails, newsletters, and other marketing communications
  • Respond to inquiries and provide customer support
  • Analyze website usage and improve the user experience
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third-party service providers who assist us in operating the website and delivering services, including payment processors, marketing platforms, and hosting providers. These providers are required to keep your information confidential.

We may also disclose your information if required by law or to protect our rights, property, and safety, as well as the rights of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and allow us to remember your preferences and actions. You can control cookie settings in your browser, but disabling cookies may affect your ability to use certain features on our site.

5. Data Security

We take reasonable steps to protect the information you provide us from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Opt out of marketing communications at any time
  • Request the deletion of your personal data (subject to certain legal exceptions)

To exercise these rights, please contact us at [Your Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with the updated effective date. Please review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Soot Solutions Chimney Services

soot-solutions@outlook.com

Soot Solutions Chimney Services

Flat1, 3 Furlong Mews

Poundbury

Dorchester

DT1 3DR

Copyright © 2025 Soot Solutions Chimney Services - All Rights Reserved.

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